Client services & engineering
Praxen Development / Engineering services
Custom software for the repeatable work around professional judgment: gathering information, preparing documents, finding references and handing off the next action.
Discuss a workflowWhere I can build
Each engagement is scoped to your process, data and tools. These are example opportunities, not a promise to automate every task.
01
An inquiry arrives. The chase begins.
Bring approved forms, emails and call notes into a structured review queue. Identify missing information and prepare the next step for your team.
Potential deliverable: An intake brief, a missing-information list and a clear review handoff.
What to measure: Time to a review-ready inquiry, incomplete submissions and follow-ups needing correction.
02
The documents arrived. The facts are still scattered.
Extract agreed fields, organize a document set and prepare a summary with references to the source material. Surface gaps and conflicting information for review.
Potential deliverable: A source-linked document index, extracted fields and a review checklist.
What to measure: Preparation time, extraction errors, missing source references and reviewer corrections.
03
Someone knows the answer. Finding it takes work.
Make approved procedures, templates and internal guidance easier to retrieve. Connect answers to their sources and define a fallback when the material does not support an answer.
Potential deliverable: A searchable internal reference with source links and defined access boundaries.
What to measure: Time to the right reference, unsupported answers and whether access rules hold.
04
The work is ready. The next person does not know.
Connect approved systems around a defined handoff: create a task, prepare a status update or flag an exception. Check API access and permissions before committing to an integration.
Potential deliverable: A visible next action, an accountable owner and an exception path.
What to measure: Missed handoffs, duplicate entry, exception volume and time spent resolving failures.
Who this is for
The process and review requirements change by firm. The starting point stays concrete: one task, the people doing it and a result worth measuring.
Primary focus
Intake review, document preparation and internal procedures. Design around matter access, source traceability and the decisions attorneys and staff must own.
Explore work for law firmsClient onboarding, document collection, engagement handoffs and approved internal guidance. Professional review remains part of the workflow.
Prepare a project brief, retrieve approved prior work, assemble a status update or route a request to the right person.
Working together
Work directly with Chris Dukes. Scope, fees, access, acceptance criteria and support are agreed before work begins.
Walk through how the work happens today, who touches it and where it stalls. Check whether existing software can solve the problem before proposing a custom build.
You leave with: Workflow map, data boundaries, baseline and a scoped recommendation.
Agree on inputs, outputs and review steps. Test a narrow version against representative examples, including missing information and failure cases.
You leave with: Working pilot, evaluation results and a clear go/no-go decision.
Define ownership, operating instructions, training and the support arrangement. Document recurring costs and the path back to a manual process.
You leave with: Handoff documentation, operating checks and an agreed maintenance scope.
Inspect the engineering
Explore the infrastructure and source-linked tooling behind the practice, with architecture and operating decisions available to inspect.
A common gateway for cloud and local models, with routing, budgets and observability in one place.
Architecture, operating decisions and the system brief.
A read-only intelligence instrument that turns collected material into source-linked tools for agents.
Collection design, provenance and access boundaries.
From the practice / Free field guide
The iOS 27 Shortcuts guide walks through a capture-to-review workflow. It is a personal productivity reference, separate from a firm's client-data system.